As a legal user, modify a legal request to update the request's details or replace the attached contract document with an updated version.

Before you begin

You can modify a request until it is in the New state.

Role required: sn_lg_ops.legal_user

Procedure

1. Navigate to All > Legal Request > Legal Service Portal.
2. Open your submitted legal request from the My Requests option on the header menu.
3. On the Standard Ticket page, from the Actions menu, select Edit Request.
4. Update the request's details or replace the attached contract document with an updated version.
5. Select Save to update the record.