Create an add-in with customized office controls and quick links for employees. Increase efficiency by allowing employees to submit requests directly from their Microsoft 365 applications.

Get started

ExploreProvide quick links to reduce the time taken to submit incidents, cases, or catalog requests.	ConfigureConfigure the add-in and map email fields to catalog items or forms.
UseRequest catalog items or create incidents and cases directly from your emails.	ReferenceInformation about the lists and forms used in the application.

Troubleshoot and get help

• Ask questions and explore other resources for ServiceNow Add-in for Microsoft 365 in the ServiceNow Community
• Search the Known Error Portal for known error articles
• Contact Customer Service and Support