Create a campus to appear on the Safe Workplace Dashboard

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Create a campus to appear on the Safe Workplace Dashboard

    This guide explains how ServiceNow customers can create and configure campuses to appear on the Safe Workplace Dashboard. The dashboard consolidates critical workplace safety information such as user health status, building readiness, PPE inventory, contact tracing cases, and exposure investigations, all organized by campus location.

    Show full answer Show less

    To enable this functionality, customers must install and configure several ServiceNow applications that manage locations and safety data, including Emergency Self Report, Emergency Outreach, Workplace PPE Inventory Management, Employee Health Screening, and Contact Tracing. The Space Administration module in Workplace Core is essential for defining organizational facilities, buildings, floors, areas, workspaces, and their association to campuses.

    Key Features

    • Location Management: Facilities are structured in Workplace Core by buildings, floors, areas, and workspaces, grouped under campuses. Location icons on the dashboard represent campuses and associated buildings, enabling easy navigation and visualization.
    • Application Integration: Various applications reference user, stockroom, and case locations to provide real-time data for the dashboard. Location data must be linked to Workplace Core campuses or buildings to be visible on the dashboard.
    • Location Configuration: Locations must have defined parent locations and accurate geographic coordinates (latitude and longitude) to support mapping and alert generation through Performance Analytics.
    • Infectious Disease Association: Locations should be associated with states or countries to correlate with health data sets such as the COVID-19 Global Health Data Set.
    • Multiple Methods to Create Campuses: Customers can create campuses by auto-mapping multiple locations, manually associating existing locations with campuses, or using the Workplace Core module to manually define and map campuses.
    • Important Consideration: When selecting locations for users and stockrooms, choose company locations created prior to Workplace Core installation—not sites, campuses, or buildings created within Workplace Core—to ensure proper dashboard integration.

    What You Can Expect

    • Clear visualization of workplace safety data organized by campus and building on the Safe Workplace Dashboard.
    • Accurate tracking of user health readiness, PPE stock, building preparedness, and contact tracing cases tied to physical locations.
    • Ability to configure campuses flexibly through automatic or manual mapping methods, supporting your organizational structure and reporting needs.
    • Improved situational awareness and response capabilities for workplace safety and health management.

    You can create a campus from existing locations to appear on the Safe Workplace Dashboard.

    Route the following information to the Safe Workplace Dashboard and display this information by campus:
    • User health and willingness to return to work.
    • Building readiness.
    • Personal protective equipment inventory.
    • Active contact tracing cases.
    • Potentially exposed contacts under investigation.

    Ensure that you install and use the following applications for the Safe Workplace Dashboard. Each application has a reference to a location.

    • ServiceNow® Emergency Self Report references the location in the user's profile.
    • ServiceNow® Emergency Outreach with Employee Readiness Surveys installed. These applications reference the location in the user's profile.
    • ServiceNow® Workplace PPE Inventory Management has defined stockrooms, and the location is a required field for a stockroom.
    • ServiceNow® Employee Health Screening has a form for selecting a location and a user to submit the compliance values.
    • The Space Administration module of ServiceNow Workplace Core is where organization facilities are defined. Within a building, floors, areas, and workspaces are defined. These definitions provide for proximity screening, cleaning assignments, and workspace reservations.

      One or more buildings are assigned to a campus. The location icons displayed on the Safe Workplace Dashboard overview show the campus and any associated buildings when you point to an icon.

    • ServiceNow Contact Tracing references the affected person's campus from a case. If the campus information is not available, then Contact Tracing references the location in the affected person's user profile.
    Note:
    When selecting locations for users, stockrooms, and entry requests, select a company location that existed before you installed Workplace Core. Don't select a site, campus, or building created in the Workplace Core application.

    For Workplace PPE Inventory Management, Employee Health Screening, and others, the location must be tied to a Workplace Core campus or building for the location to appear on the Safe Workplace Dashboard.

    Figure 1. Safe Workplace Dashboard map with location icons
    U.S. map on the dashboard displaying four location icons: three with alerts and pop-up details for one campus.

    The locations [cmn_location] defined for the organization are the reference that Performance Analytics uses to generate alerts. Configure the building definitions in Workplace Core with a parent location and the corresponding latitude and longitude.

    To associate locations with infectious diseases, such as COVID-19 data, from the COVID-19 Global Health Data Set, verify that all locations are associated with a state or country.

    Create a campus to appear on the Safe Workplace Dashboard

    There are multiple methods that you can use to create a campus that appears on the Safe Workplace Dashboard.
    • Auto-map a location and create a campus.
    • Manually associate a location and create a campus.
    • Manually map a location to a campus (Workplace Core).

    Auto-map multiple locations and create campuses

    You can create multiple campuses with corresponding latitude and longitude coordinates and a site automatically by selecting multiple locations.

    The campuses appear on the Safe Workplace Dashboard.

    Manually map a location to a campus

    You can map an existing campus to an existing location manually and have it appear on the Safe Workplace Dashboard.

    Manually map a location to a campus (Workplace Core)

    As an alternative, you can use Workplace Core to manually create a campus and have it appear on the Safe Workplace Dashboard.