Create actions for safety incidents agentic workflow

  • Release version: Xanadu
  • Updated July 31, 2025
  • 1 minute to read

    • Use the Create actions for safety incidents agentic workflow to suggest actions automatically for a specific incident and create actions in the Health and Safety workspace.

    To access the agentic workflow:
    1. Navigate to All > AI Agent Studio > Overview.
    2. Select Create actions for safety incidents.

    Safety agents and managers with the [now_assist_panel_user] role can view the Now Assist panel. This panel can automatically trigger responses and create actions once an incident is opened. Once the actions are suggested by agentic AI, the safety agents and managers can enter the preferred action number or description. Entering the action number automatically creates that specific action record in the health and safety action-related item in an open incident record.

    For more information on the Now Assist panel, see Now Assist panel.

    The AI agents and tools used for the Create actions for safety incidents agentic workflow are as follows:

    Table 1. AI agents for the Create actions for safety incidents agentic workflow
    AI Agent name Description
    Health and safety incident analysis AI agent Recommended actions from similar health and safety incidents and AIA RAG Retrieval of Knowledge Base articles are suggested to the user.
    Health and Safety action planner AI agent Selected safety actions are added to the safety incident.
    Table 2. Tools used by the Health and Safety incident analysis AI Agent
    Name Type Execution Mode
    Get details of health and safety incident Flow Actions Autonomous
    Notify user of recommended actions Scripts Autonomous
    Get actions from similar health and safety incidents Scripts Autonomous
    Display message of no recommended actions Scripts Autonomous
    Get relevant Knowledge articles Search retrievals Autonomous
    Table 3. Tools used by the Health and Safety planner AI Agent
    Name Type Execution Mode
    Add selected safety actions to safety incident Scripts Autonomous