View or update customer contact information

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • View or update your contact information from the customer portal.

    Antes de Iniciar

    Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

    Procedimento

    1. Navigate to the customer portal.
    2. Select support > Contact.
    3. Select the required contact.
    4. Make any desired changes to the fields on the Contact form.
      Tabela 1. Contact form
      Field Description
      First name The customer's first name.
      Last name The customer's last name.
      Title The customer's job title.
      Language The customer's preferred language.
      Time zone The time zone for this customer's location.
      Account The customer's account.
      Email The customer's email address
      Business phone The customer's business phone.
      Mobile phone The customer's mobile phone.
      Notification Enable or disable notifications for this customer.
      User ID A unique identifier for this user. The user ID should follow the format firstname.lastname.
    5. Select Save.