---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Change password

# Change password on Business Portal {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Change your password directly from the business portal to secure your account.

## Antes de Iniciar

Role required: none

## Por Que e Quando Desempenhar Esta Tarefa

Users with the required roles can change their passwords from the business portal.

## Procedimento

1. Navigate to the business portal.
2. Select your user name in the portal header.
3. Select Profile to display the user profile information.
4. Select Change Password under Security.
5. On the Change Password pop-up, fill in the fields.  
   {#t_ChangePasswordFromUserForm-business-portal__table_czw_ftc_nr__entry__2}

   | Field | Description |
   |-|-|
   |   ||
   | Current Password | The existing password. |
   | New Password | The new password, which must meet the following requirements: * Be a minimum of eight characters long * Include at least one uppercase and one lowercase letter * Include at least one number {#t_ChangePasswordFromUserForm-business-portal__ul_jmf_jzb_dv} |
   | Confirm Password | The new password. |
   [Tabela 1. Change Password form]

   {#t_ChangePasswordFromUserForm-business-portal__table_czw_ftc_nr}
6. Select Change.