--- sourceDocument: Australia Customer Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Customer Service Management ft:clusterId : - csm bundleId : - csm workflow : - Customer and Industry --- # Add featured content in a community # Add featured content in a community {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Add or edit featured content in a community to appear in the Featured Content section on the community homepage, forum homepage, or both. ## Antes de Iniciar Set the following properties as required. {#feature-community-content__table_yxb_5yw_4hb__entry__2} | Property name | Description | |-|-| | sn_communities.default_featured_days | Default number of days for content to be featured. End date is calculated from the date the content is featured on. | | sn_communities.max_featured_limit | Maximum amount of featured content at forum or at global level. | | sn_communities.featured_global_notify_user | Send notifications to community users when content is featured on the community homepage. This property is inactive by default. Nota: Notifications are always sent to community administrators and moderators. | [Tabela 1. Featured content properties] {#feature-community-content__table_yxb_5yw_4hb} To send out email notifications when featured content expires, set the Featured Content Expire scheduled job to Active. Role required: sn_communities.admin, sn_communities.community_moderator, sn_communities.forum_admin, or sn_communities.forum_moderator ## Procedimento 1. Navigate to the community homepage. 2. Click the content you want to feature. Nota: Question and Answer content types are not enabled for featuring by default. To enable Question or Answer content types for featuring, navigate to CommunityAdministrationContent Types. Click the content type you want to enable and select the Allow Featuring check box. In the same way, you can also disable content types for featuring. 3. Click ... and Mark as featured. 4. On the Feature Content pop-up window, select whether to feature the content on the community homepage or in a specific forum. A notification that content has been featured is sent out to the author of the content, community users who commented on the post, and community users who are subscribed to the post. If featured content has expired or is removed from the featured content list by another user, community and forum administrators are notified. **Conceitos relacionados** * [Community homepage features for logged in users](https://servicenow-prod.fluidtopics.net/bRJdg~xeR3vTo_3vWtWyNA "Your community activity usually begins on the community homepage. If you are a logged in user, you see different information than non-logged in users. Your organization can customize the homepage.") * [Navigating the activity feed](https://servicenow-prod.fluidtopics.net/enKvgP7oKfe_pHliH_hY6Q "The activity feed provides a central place for community users to view information and interact. It lists the most recent activity in the community based on your network, posts, and subscriptions. You can reply, comment, and give feedback directly from the activity feed.") * [Navigating the forum homepage](https://servicenow-prod.fluidtopics.net/PbByHkRawFbBBsO~wQTi1Q "While in a forum, you can navigate the forum homepage and perform tasks, such as posting content.") * [Community homepage features for non-logged in users](https://servicenow-prod.fluidtopics.net/8KyrL9l4zLbLUyrPG0wM5g "Your community activity usually begins on the Community homepage. If you are a non-logged in user, you see different information than logged in users. Your organization can customize the homepage.") * [Community subscriptions](https://servicenow-prod.fluidtopics.net/khZZ5qxaEmZAQw7xovXpHQ "Using subscriptions, you can choose specific areas of interest. Your activity feed and notifications are personalized according to your subscriptions.") * [Gamification](https://servicenow-prod.fluidtopics.net/ZKtLqE1KDsM~zUI8_BEXrw "Encourage users to participate and contribute content in the community by providing incentives in the form of points, achievement levels, and badges.") **Tarefas relacionadas** * [Self-register to a community](https://servicenow-prod.fluidtopics.net/l3btdKiITFJGUzuIx4r2cw "Once you have accessed a public forum and decided to join the community, you can self-register by signing up and accepting the community Terms and Conditions.") * [Search the community](https://servicenow-prod.fluidtopics.net/8kLjGxRP9xXWlNGluXwOHg "Enter a keyword to use the type-ahead search on the Community homepage or enter one or more words to view all search results.") * [Use a community profile](https://servicenow-prod.fluidtopics.net/aaGYah~BGrNDld4MfWybLQ "The community profile displays an overview of a user's personal information as well as their contributions, network, achievements, expertise, and events they are attending. You can view and edit your own profile. You can also view another user's profile and perform actions, such as following them or reporting inappropriate content.") * [Request membership to a forum](https://servicenow-prod.fluidtopics.net/~B8IpVKU3HmE0Bgjnet1lQ "You must be a registered member of the community to request membership to a forum that is marked for membership only.") * [Accept an invitation to join a forum](https://servicenow-prod.fluidtopics.net/vV1fRe11tE2aGabboG3FJw "An invitation to join a forum is sent as an email message. The method that you use to accept an invitation depends on whether you are a registered community user.") * [Post and respond to content in the community](https://servicenow-prod.fluidtopics.net/CBR3oR6p821fs4p8rrb9fQ "Post and respond to content in the community to get answers or share information.") * [Report inappropriate community content](https://servicenow-prod.fluidtopics.net/fkc~57NejZT7BBom4LLUag "Report content to alert community moderators that the content is inappropriate or spam.") * [Email a community user](https://servicenow-prod.fluidtopics.net/Zohv1rlkqkPIMSnlrAovwQ "Send a private message to a community user directly from the community.") * [View a list of questions and create a case](https://servicenow-prod.fluidtopics.net/nXUYzjV3OkLDv042Vi_pOg "View questions that can potentially be converted to cases, the community portal provides a page with a list of questions created by contacts or consumers.")