---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Show or hide event types

# Show or hide event types on the agent calendar {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Users with the agent schedule user role can personalize their calendar and show or
hide different types of events.

## Antes de Iniciar

Role required: agent_schedule_user

## Procedimento

1. Navigate to your calendar.
   * Customer ServiceMy Schedule
   * Field ServiceAgentMy Schedule
   {#show-hide-event-types-agent-cal__choices_ws4_r4b_hx}
2. Click the configuration icon (![Configuration icon.]()) in the calendar header to display the Schedule Configuration menu.
3. Enable or disable the switches for the different types of events.  
   An option is enabled when the switch is moved to the right and appears with a green background.
4. Click the configuration icon (![Configuration icon.]()) again to hide the Schedule Configuration menu.  
   The calendar displays the enabled task types.

