---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Mention a user in the community

# Mention a user in the community {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Draw attention to your content in the community by mentioning other community users
in the post.

## Antes de Iniciar

Role required: sn_communities.community_user

## Por Que e Quando Desempenhar Esta Tarefa

You can mention users in questions, blogs, events, comments, and answers.  
Nota:  
The user mentions feature is not enabled for document or video content types.

You can mention users in Communities in the following
ways.

## Procedimento

1. From the community, perform one of the following actions.
   * Post content to the community and place your cursor in the script editor.
   * Click the content you want to comment on or reply to.
   {#mention-users-community__choices_wq5_n35_zz}
2. Enter the @ symbol followed by the user's name.  
   Nota:  
   You can mention multiple community users in the post.  
   An email notification is sent to the community users you selected and their followers. any community users that follow the user. The activity feed is also updated.  
   Nota:  
   Followers can set their notification preferences to enable or disable notifications of user mentions.