---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Business location plugin

# Activate business locations {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Activate the Business Location plugin to manage customer service for business
locations.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

The Business Location plugin (com.snc.business_location) enables support for businesses that interact with customers through physical channels such as stores, branches, franchises, brokers, agencies, and dealerships. Activating the Business Location plugin (com.snc.business_location) automatically activates the Service Organization plugin (com.snc.service_organization). It enables support for internal and external entities in your customer service structure, such as branches, stores, franchises, and dealerships.

## Procedimento

1. Navigate to AllSystem DefinitionPlugins.
2. Search for the Business Location plugin (com.snc.business_location).
3. Select Activate.
{#activate-business-location__steps_vb4_sfz_pgb}
**Tarefas relacionadas**   

* [Activate customer household data model](https://servicenow-prod.fluidtopics.net/IGLH0ksGyCmkz9viZ_caOg "Activate the Customer Household Data Model plugin to manage customer service for households.")