Approve a service contract

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Approve a service contract for a customer account.

    Antes de Iniciar

    Role required: sn_customerservice_manager or admin

    Procedimento

    1. Navigate to All > Self-Service > My Approvals.
    2. Select a contract for review from the Approvals list that has a state of Requested.
    3. Review the contract details in the summary at the bottom of the approval form.
    4. Add review comments to the Comments field.
    5. Click one of the following options.
      OpçãoDescrição
      Approve The review state changes to Approved on the Approvals list.
      Reject The review state changes to Rejected on the Approvals list. If you reject a contract, you must enter a rejection reason in the Comments field.