---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Import consumers through guided setup

# Import consumers through guided setup {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use Customer Service Management guided setup to import existing consumers.

## Antes de Iniciar

Role required: import_admin and sn_crm_foundation_admin

## Por Que e Quando Desempenhar Esta Tarefa

Consumers can have multiple addresses, one of which is the primary address.

## Procedimento

1. Navigate to AllCustomer ServiceAdministrationGuided Setup and select Get Started
2. In the Foundation Data category, select Get Started and then select Import Consumers (B2C).
3. Upload data from an external data source into an import set.
4. Create a transform map.
5. Execute the transform map to transfer the data.
6. Verify that the data records are imported into the target table.
{#import-csm-consumers__steps_egt_nbv_flb}