Configure the properties related to the assignment workbench display.

Antes de Iniciar

Role required: admin

Procedimento

1. Navigate to All > Routing and Assignment > Properties.
2. Set the following properties, as needed.

   Opção	Descrição
   Title for the macro button assignment_workbench.find.agents.title	Creates the title for the macro button on the task form. The default is Find Agents.
   When enabled opens the assignment workbench in a new window assignment_workbench.new.window	Opens the assignment workbench in a new window. The default is False.
   Number of agents per page assignment_workbench_no_of_agents	Set this property to 20, 30, or 50 agents. To get better performance, do not use more than 50 agents per page. The default is 30.

3. Click Save.