---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Catalog feature configuration

# Catalog feature configuration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Understand the configuration of the Catalog feature in Engagement Messenger to configure the field values.
{#catalog-feature-configuration__table_opq_wb1_g4b__entry__2}

| Field | Description |
|-|-|
| Title text | Title for the feature widget in the messenger. |
| Subtitle text | Description for the feature widget in the messenger. |
| Catalogs | List of catalogs that are associated with your messenger. Use the Edit option (![Lock icon.]()) and search for a catalog to add to your messenger. |
[Tabela 1. Catalog feature configuration form]

{#catalog-feature-configuration__table_opq_wb1_g4b} Figura 1. Catalog feature widget  
Nota:  
When you upgrade Engagement Messenger application from v1.0.0 to a newer version, the Catalog feature is disabled for all the existing messenger modules. However, AI search results from the home page of the Engagement Messenger still show catalogs to the users. For more information, see the [Known issues in Engagement Messenger \[KB0952509\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0952509) article.