---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Login to the portal

# Log in to the Consumer Service Portal {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the name and password that you created during the registration process to log in
to the Consumer Service Portal.

## Antes de Iniciar

Role required: sn_customerservice.consumer

## Procedimento

1. Navigate to the Consumer Service Portal.
2. Click Log in in the portal header.
3. Fill in the fields on the Log in pop-up window.
4. Click Log in.  
   You are logged in to the Consumer Service Portal and your name and profile picture appears in the portal header.
{#log-in-to-consumer-service-portal__steps_nn3_gtp_45b}