---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Forum form fields

# Forum form fields {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Set fields on the form to create new forum or sub forum.
{#forum-form-fields__table_ysd_btl_xz__entry__2}

| Field | Description |
|-|-|
| Name | Name of the forum. |
| Description | A short description that defines the forum. |
| Image | An image that provides a visual reference to describe the forum. |
| Order | The order that forums are displayed in. By default, the display is alphabetical. Enter a numerical value to set the order that forums are displayed in. You can combine both options. |
| Parent | The parent forum, if required. This lists the forum as a sub forum of the parent forum. |
| Enable Membership for this Forum | Check box to make the forum membership only, and enable registered forum users to request to join the forum. If you select this check box, the forum title is visible to all registered community users. Community users must request access to join the forum to see the content. Nota: The Approval Workflow for Membership field appears when you select this check box. |
| Approval flow for Membership | The workflow for approving new members of a forum. Nota: The Approval flow for membership setting takes precedence over Approval workflow for membership if both are set by legacy customers. |
| Approval Workflow for Membership | The workflow for approving new members of a forum. Nota: This field is only available for customers who signed up before the Zurich release. If you're a new customer, you won't see this field. |
| Knowledge Base used for harvesting | The knowledge base used for harvesting community discussions to knowledge articles. |
[Tabela 1. Forum form]

{#forum-form-fields__table_ysd_btl_xz}
**Tarefas relacionadas**   

* [Create a forum](https://servicenow-prod.fluidtopics.net/J018hTWZ9kT6~TBYSxe4CA "Create a forum to provide a place for users to share content. You can configure forums for membership that registered community users request access to join. You can also configure forums to convert unstructured conversations to structured knowledge articles.")
* [Create a sub forum](https://servicenow-prod.fluidtopics.net/rKlgiBHX9hJH8_~OsjQcNg "Create a sub forum and map it to a parent forum to establish a forum hierarchy.")  
**Referência relacionada**   

* [Quick start tests for Communities](https://servicenow-prod.fluidtopics.net/F2feRjCJCh8~gBF3D4iQfw "Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.")
* [Properties installed with Communities](https://servicenow-prod.fluidtopics.net/cktKtHXR6yiHjmx1kLo4fg "Community administrators can use properties to configure Communities behavior.")
* [Communities roles](https://servicenow-prod.fluidtopics.net/sJIn~9UfY3M8~DB0NnLSNw "Ensure that users can perform all necessary actions by assigning roles.")
* [Video Configurations form fields](https://servicenow-prod.fluidtopics.net/tCF~jSjmk7VVLf9DDZgjkg "Set fields on the form to configure video sources.")
* [Topic form fields](https://servicenow-prod.fluidtopics.net/rkHemIBR4BY3XDMfv8L9qg "Set fields on the form to create a new topic.")