---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Define an EVAM view configuration

# Define an EVAM view configuration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a view configuration to combine conditions, database fields, and declarative actions with an associated view template.

## Antes de Iniciar

Role required: admin or evam_admin

## Por Que e Quando Desempenhar Esta Tarefa

Entity View Action Mapper (EVAM) is an application that standardizes how different data sources display in cards and lists.

A view configuration combines conditions, database fields, and declarative actions with an associated view template. For more information, see [View configurations, view templates, and configuration bundles for EVAM](https://www.servicenow.com/docs/access?context=use-configuration-bundle&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

## Procedimento

1. Navigate to AllEntity View Action Mapper (EVAM)EVAM DefinitionsConfiguration Bundles.
2. Select dynamic_related_records_bundle and then select New.
3. Fill in the fields on the EVAM view configuration form.  
   {#define-csm-evam-view-config__table_fhj_dsy_2nb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the EVAM view configuration. |
   | Active | Option to activate the EVAM view configuration. |
   | View Template | Template to associate with the EVAM view configuration. You can create a template or use an existing template. |
   | Application | Application scope of the EVAM view configuration. |
   | Order | Priority that the EVAM view configuration takes over other view configurations. To give higher priority to a view configuration, enter a lower number. |
   | Table | Table to associate with the EVAM view configuration. |
   | Condition | Conditions for when to use the EVAM view configuration. |
   | Table Fields | Table fields to display on the EVAM view configuration. For example: <kbd class="ph userinput">name,supplier,description,product_category</kbd> |
   | Custom Fields | Custom fields to display on the EVAM view configuration. This is a comma-separated list of non-table fields that are required for the template. For example: <kbd class="ph userinput">price,image_url,delivery_label,delivery_date,product_url</kbd> |
   [ ]

   {#define-csm-evam-view-config__table_fhj_dsy_2nb}
4. Select Save.
5. Create an M2M action assignment or select Link Existing and then select the Declarative Action navigation.  
   For more details, see, [View configurations, view templates, and configuration bundles for EVAM](https://www.servicenow.com/docs/access?context=use-configuration-bundle&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
**Conceitos relacionados**   

* [Configure dynamic related records](https://servicenow-prod.fluidtopics.net/bzyN3j3ZEqNAdLMMRk0nEQ "System administrators can configure the dynamic related records feature to display related records in the contextual side panel in CSM Configurable Workspace. These records dynamically change based on the context of the current record or playbook activity.")  
**Tarefas relacionadas**   

* [Configure related record definitions](https://servicenow-prod.fluidtopics.net/w9IRXMO_cexLqVgp1k~dMQ "Related record definitions identify the types of records that the dynamic related records feature can display in the Related Records tab.")