---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Sold Product Covered form

# Sold Product Covered form {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Customer Contracts and Entitlements application uses the Sold Product Covered form to add sold products or install base items that are covered to the Customer Contracts and Entitlements entities.
For information about adding sold products or install base items that are covered, see [Add a sold product or install base item to a customer contract](https://servicenow-prod.fluidtopics.net/NzkXuqDsDvriuXbSiSQLGw "Add the sold products or the install base items covered to customer contracts, contract lines, or entitlements.").
{#sold-product-covered-form__table_tk2_ntk_bzb__entry__2}

| Field | Description |
|-|-|
| Contract | The reference number of the associated customer contract. |
| Sold Product | The products that are sold to a customer. Nota: * The list of sold products is filtered based on the account related to the contract or entitlement. * If a product is added, the Install Base Items field is automatically removed. * If a product isn't listed, you can add it. Select New in the Sold Products window. For more information, see [Create a sold product](https://servicenow-prod.fluidtopics.net/LKU2C~51LlTGHZCYVIkuAA "Create a sold product to track the products or services that are sold to an account or consumer."). {#sold-product-covered-form__ul_iy2_stk_bzb} |
| Install Base Item | The related install base item. Nota: * The list of sold products is filtered based on the account related to the contract or entitlement. * If an install base item is added, the Sold Product field is automatically removed. * If an install base item isn't listed, you can add it. Select New in the Install Base Item window. For more information, see [Create an install base item](https://servicenow-prod.fluidtopics.net/I1Dyfzjp8dd0CzXyU4rS3Q "Create an install base item in the Customer Service Management application that represents the instance of the product that has been configured for a customer. The install base item enables you to track all the purchases that were made by a customer."). {#sold-product-covered-form__ul_wz2_stk_bzb} |
| Customer contract line | The associated customer contract line reference. |
| Entitlement | The associated entitlement reference. |
| Date added | The date that the product is added to the entity. |
| Date removed | The date until which the product is active on the entity. |
[Tabela 1. Sold Product Covered form]

{#sold-product-covered-form__table_tk2_ntk_bzb}  
Nota:  
The activation time period for the sold product or install base item covered must comply with the related entity's activation period.