Configure users and groups
A user is an individual who can access your instance and a group is a set of users who share a common purpose. The users associated with a group are listed as group members.
Antes de Iniciar
Role required: import_admin, user_admin, and sn_crm_foundation_admin
Por Que e Quando Desempenhar Esta Tarefa
Group information is used across most processes in the ServiceNow AI Platform. You can use it for assigning work to teams and requesting approvals.
Any rule that is applied to a group is automatically assigned to group members; for example, roles and assignment rules.