---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Manage gamification level ranges

# Manage gamification level ranges {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Manage level ranges for a gamification level definition, to recognize the expertise
level of your community users.

## Antes de Iniciar

Role required: sn_gamification.admin

## Por Que e Quando Desempenhar Esta Tarefa

Gamification includes predefined global, forum, and topic levels. Each level
definition can have several level ranges and the system is predefined with 10 ranges
for global level and five ranges each for the forum and topic levels. Each range
should not overlap and must have a unique start value.

## Procedimento

1. Navigate to AllGamificationLevels.
2. Select the desired level (global, forum, or topic).
3. Modify the Level Range Name.
4. Modify the Points Start field.  
   Each range should not overlap and must have a unique start value.
5. Click Submit.  
   Level ranges are updated on the Community portal.