---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Default font sizes for search result text in Engagement Messenger

# Default font sizes for search result text in Engagement Messenger {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Define normal and genius search result font sizes to change text appearance in Engagement Messenger on different devices.
Nota:  
The ec_admin role is required to change the default configuration.
{#modify-search-result-font-size-auto-spell-correction-text__table_mxg_gyz_m4b__entry__2}

| Search type | Default configuration |
|-|-|
| Normal search for Knowledge Base and Catalog | The default normal search result font size settings are: * Large for title * Medium for summary Nota: * This setting for knowledge bases is found in the em_kb_search_template template script. * This setting for Catalog is found in the em_catalog_search_template template script. The default auto-spell correction text font size is medium. Nota: The default configuration is set in the Faceted Search widget. |
| Genius search for Knowledge Base and Catalog | The default genius search result font size settings are: * Small for identifier * Large for heading * Medium for summary {#modify-search-result-font-size-auto-spell-correction-text__ul_mgg_g5z_lqb} Nota: * This setting for knowledge bases is found in the em_qa_genius_results_template template script. * This setting for Catalog is found in the em_catalog_genius_results_template template script. |
[Tabela 1. Search types and default configurations in Engagement Messenger]

{#modify-search-result-font-size-auto-spell-correction-text__table_mxg_gyz_m4b} Figura 1. Normal search result text appearance in Engagement Messenger Figura 2. Genius search result text appearance in Engagement Messenger