---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Update Engagement Messenger launch URLs to the latest version

# Update Engagement Messenger launch URLs to the latest version {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Update the version of Engagement Messenger in the code used to embed Engagement Messenger in your website or to launch features automatically with Engagement Messenger.

## Antes de Iniciar

Role required: Website administrator

## Procedimento

1. Open the HTML file of the web page on the website where you integrate Engagement Messenger.
2. Change the existing version number to <kbd class="ph userinput">v=3.1</kbd>.  
   For example:
3. Save the file.

