View the details of a publication on the Consumer Portal and download any attachments.
Antes de Iniciar
Role required: sn_customerservice.consumer or sn_customerservice.unified_consumer
Por Que e Quando Desempenhar Esta Tarefa
The
Publications link on the Consumer Portal displays a list of current publications that is sorted by publication number.
Nota: After a publication reaches its expiration date, it’s automatically removed from the Publications list.
Procedimento
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Navigate to the Consumer Portal.
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Navigate to in the header.
This displays a list of current publications. The information displayed for each publication includes the title, publish date, expiration date, and a brief description.
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Search the Publications list by entering a search term
in the search field.
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Select a publication name to open.
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Select the attachments to download from the pop-up window, if the publication has attachments.
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Close the pop-up window.
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Select the return arrow at the top of the publication to return to the Publications list.