---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Portal Case Cards widget

# Portal Case Cards widget {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Portal Case Cards widget displays cards for cases that you define. By default, the displayed cases are those awaiting information or are resolved. You can choose to define different criteria.  
The following illustration shows the default card view with cases that are currently in the awaiting info and resolved states.Figura 1. Portal Case Cards widget

For more information about how to configure the instance options for the Portal Case Cards widget, see [Add and configure the Portal Case Cards widget](https://servicenow-prod.fluidtopics.net/jaFxuJpBeiCGqW8bUm8rMw "Add a Portal Case Cards widget to your portal and modify its data, presentation, and behavior. You can use the Portal Case Cards widget to display status, priority, and other relevant details related to your cases.").