---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Submit request

# Submit a self-registration request {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Submit a registration request from the Customer Service Portal.

## Antes de Iniciar

Role required: none

## Procedimento

1. Navigate to the customer portal login page.
2. Request a login by selecting Register from the portal header.
3. Fill in your First Name, Last Name, Business Email, and Registration Code.
4. Enable the check box to agree to the privacy policy and to the community terms and conditions.  
   Select the links to access more information about these policies.
5. Enable the Security Code check box, complete the CAPTCHA validation, and select Verify.  
   The Customer Service application uses the Google re-CAPTCHA service.
6. Select Submit.  
   You're returned to the portal login page.

   If you entered a valid registration code, you see this message: "Your request has been submitted and is pending review. You receive an email when your request is
   processed".

   If the code was incorrect, you see this message: "Incorrect Registration Code".