---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure the health screening form

# Configure the health screening form {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Provide additional information on contacts or consumers to health screeners by adding
fields to the health screening form.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllService CatalogCatalog DefinitionRecord Producers.
   1. In the Record Producers list, search for <kbd class="ph userinput">Screen a person</kbd> in the Name column.
   2. In the Variables related list, click New.
   3. Create a variable.  
      For more information about the different types of variables and how to configure them, see [Creating variables](https://www.servicenow.com/docs/access?context=r_CreatingVariablesForFieldTypes&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
   4. Click Submit.
   5. In the Catalog Client Scripts related list, open Show additional CSM fields.
   6. Add the variable to the client script as a consumer or contact field.  
      For more information on client scripts, see [Client scripts](https://www.servicenow.com/docs/access?context=client-scripts&version=australia&pubname=australia-api-reference&ft:locale=en-US).
   {#configure-record-producer-csm-safe-workplace__substeps_nlc_dwt_ymb}
2. Navigate to Activity SubscriptionsScript Includes.
   1. Add the variables to the HealthScreeningUtil script include.  
      For more information on script includes, see [Script includes](https://www.servicenow.com/docs/access?context=c_ScriptIncludes&version=australia&pubname=australia-api-reference&ft:locale=en-US).
   {#configure-record-producer-csm-safe-workplace__substeps_izj_nwt_ymb}