---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Delete a special handling note

# Delete a special handling note {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Delete a special handling note for a record.

## Antes de Iniciar

Role required: sn_customerservice_manager or sn_shn.admin

## Por Que e Quando Desempenhar Esta Tarefa

Users with the sn_customerservice_manager role can delete a special handling note if
they can delete a record for the underlying table.

## Procedimento

1. Navigate to AllSpecial Handling NotesSpecial Handling Notes.  
   You can also delete a note from the Special Handling Notes list on a form.
2. In the Special Handling Notes list, click the note to be deleted.
3. Click Delete.
**Conceitos relacionados**   

* [Special handling notes](https://servicenow-prod.fluidtopics.net/MbFRk0jB13vZZs8TcR4QpA "The Special Handling Notes application enables you to create notes that bring important information about individual records, such as a case or account record, to the user's attention.")  
**Tarefas relacionadas**   

* [Delete a special handling note from a form](https://servicenow-prod.fluidtopics.net/I0cDudOFzIn07oH4AC0ljQ "Delete a special handling note for a record from the Special Handling Notes list on the form.")