---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure default field values for a service definition

# Configure default field values for a service definition {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure default values for fields in a service definition's target table. When a
record is created for this table, the system uses these values to auto populate record
fields.

## Antes de Iniciar

Role required: sn_csm_case_types.service_definition_manager, sn_csm_case_types.service_definition_admin, or admin

## Por Que e Quando Desempenhar Esta Tarefa

The target table for a service definition is stored in the
Table field. The table selected in this field is the Case
table or a table that extends the Case table. When a record is created for the
target table, the system auto populates fields with the default values.

## Procedimento

1. Navigate to AllCustomer ServiceAdministrationService Definitions.
2. Select a service definition.
3. In the Default table field values field, select a field and a value.  
   Each time you select a field, an additional selection option becomes available.
4. **Opcional:** To remove a field, select the Delete button next to the field value.
5. When you are finished selecting fields and values, select Update.