---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure rule to limit case returns

# Limit the number of task sys_ids returned for reverse matching rules {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Reverse matching rules return a list of case sys_ids. Limit the number of cases
returned by configuring the number in the reverse.matchingrule.entity.limit system
property.

## Antes de Iniciar

Role required: admin

## Procedimento

1. In the navigation filter, type <kbd class="ph userinput">sys_properties.list</kbd>.
2. Search for the reverse.matchingrule.entity.limit system property.
3. In the number field, change the number of cases returned.  
   The default number is 30.

## Resultado

If the number of cases returned is more than the value listed in the system property, the reverse matching rule doesn't run for Scripted and Selection Criteria matching rules.