---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Register for the portal

# Register for the Consumer Service Portal {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Register for the Consumer Service Portal to gain access and create a consumer
profile.

## Antes de Iniciar

Role required: none

Ask your admin to install the External User Registration plugin (ID: com.sn_external_user_register) to view the register link on the Customer service portal header.

## Procedimento

1. Go to the Consumer Service Portal page by accessing your instance URL and adding a /csp suffix.  
   For example, https://example.com/csp.
2. Select Register.
3. Fill in the fields on the registration form.  
   Your email address must be unique. If you enter an address that is already in the system, you receive an error message. Try again with a different email address.
4. Select Sign Up.  
   A verification email is sent to the email address you provided.
5. Click the link in the email to verify your email address.

## Resultado

Your registration is complete. You can now log in to the Consumer Service Portal.