---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create an account hierarchy

# Create an account hierarchy {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a parent-child relationship between two accounts.

## Antes de Iniciar

Role required: One of the following roles:

* sn_crm_account_data_manager
* sn_crm_account_relationship_data_manager
* sn_crm_foundation_data_manager
* sn_crm_foundation_admin,
* admin
{#t_CreateAnAccountHierarchy__ul_bfn_gtw_m3c}

## Procedimento

1. Navigate to AllCustomer ServiceCustomerAccounts.
2. Select the desired child account.
3. Select the parent for this account in the Parent Account field.
4. Select Update.  
   The account hierarchy is displayed in a tree map on the Account form for the parent account.