---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Task Plan Templates roles

# Task Plan Templates roles {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Roles included with the Task Plan Templates application enable users to view, create, and edit task plan templates, template items, and template item conditions. Users can use these defined templates to automatically create
tasks, child cases, and child case tasks for different types of cases.
The following granular roles are included with the Task Plan Templates plugin (com.sn_task_plan_templates).  
{#task-plan-templates-roles__table_ljy_zcn_kfc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| sn_task_plan.admin​ | Can create, view, update and delete records in the following table:​ ​ * Task Plan Category \[sn_task_plan_category\]​ * Task Plan Template Configuration \[sn_task_plan_config\]​ * Task Plan Configuration Category \[sn_task_plan_config_category\]​ * Task Plan Template \[sn_task_plan_template\]​ * Task Plan Template Access \[sn_task_plan_template_access\]​ * Task Plan Template Category \[sn_task_plan_template_category\]​ * Task Plan Template Execution \[sn_task_plan_template_execution\]​ * Template Item \[sn_task_plan_template_item\]​ * Template Item Condition \[sn_task_plan_template_item_condition\]​ * Template Item Configuration \[sn_task_plan_template_item_config\]​ {#task-plan-templates-roles__ul_f1w_zkj_nhc} | * sn_task_plan.creator​ * sn_task_plan.delete​ * sn_task_plan.report_viewer​ * sn_task_plan.navigation_menu​ {#task-plan-templates-roles__ul_ojn_blj_nhc} |
| sn_task_plan.viewer | Can view information in the following tables: * Task Plan Template \[sn_task_plan_template\] * Template Item \[sn_task_plan_template_item\] * Template Item Condition \[sn_task_plan_template_item_condition\] {#task-plan-templates-roles__ul_td4_qdn_kfc} |   |
| sn_task_plan.writer | Can view and update information in the following tables: * Task Plan Template \[sn_task_plan_template\] * Template Item \[sn_task_plan_template_item\] * Template Item Condition \[sn_task_plan_template_item_condition\] {#task-plan-templates-roles__ul_stt_rdn_kfc} | sn_task_plan.viewer |
| sn_task_plan.creator | Can create records in the following tables: * Task Plan Template \[sn_task_plan_template\] * Template Item \[sn_task_plan_template_item\] * Template Item Condition \[sn_task_plan_template_item_condition\] {#task-plan-templates-roles__ul_hyj_hqr_qfc} | sn_task_plan.writer |
| sn_task_plan.delete | Can delete records from the following tables: * Task Plan Template \[sn_task_plan_template\] * Template Item \[sn_task_plan_template_item\] * Template Item Condition \[sn_task_plan_template_item_condition\] {#task-plan-templates-roles__ul_cf5_hqr_qfc} | sn_task_plan.viewer |
| sn_task_plan.report_viewer | Can view the task plan template reports. |   |
| sn_task_plan.navigation_menu | Can view the Task Plan Templates lists. | sn_task_plan.viewer |
[Tabela 1. Granular roles installed with the Task Plan Templates application]

{#task-plan-templates-roles__table_ljy_zcn_kfc}