---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Access variable and variable set

# Enable public access for a catalog item variable and variable set {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure input variables and variable sets to be displayed on the submit form. Enable guest users to access these items.

## Antes de Iniciar

Role required: catalog_admin

## Por Que e Quando Desempenhar Esta Tarefa

The following video demonstrates the process of enabling public access for a catalog item variable and variable set.

## Procedimento

1. Find the catalog items.
   1. Navigate to AllService CatalogCatalog DefinitionsMaintain Items.
   2. Search and select the required item.
2. Make all available catalog item variables public.
   1. Select the Variable related list.
   2. Open a variable.
   3. Select Permission.
   4. Select the pencil icon (![edit user role icon]()) for Create roles.  
   5. In the Create Roles pop-up window, search and move public from Available to Selected.
   6. Select Done.
   7. Select Update.

   {#make-catalogitem-variable-public-csm-portal__substeps_sxr_m53_k2c}  
   A single catalog item variable is public. Repeat these steps to make other catalog item variables public.
3. Make catalog item variable sets public.
   1. Select the Variable Sets related list.  
      For more information about variable sets, see [Service catalog variable sets](https://www.servicenow.com/docs/access?context=c_ServiceCatalogVariableSets&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
   2. Open a variable set.  
      The Variable Set page opens.
   3. From the Variables tab, open a variable.
   4. Select Permissions.
   5. Select the pencil icon (![edit user role icon]()) for Create roles.
   6. In the Create Roles pop-up window, search and move public from Available to Selected.
   7. Select Done.
   8. Select Update.

   {#make-catalogitem-variable-public-csm-portal__substeps_b12_nm5_42c}  
   A single catalog item variable set is public. Repeat these steps to make other catalog item variable sets public.
4. Select Update.
{#make-catalogitem-variable-public-csm-portal__steps_vb4_sfz_pgb}

## Resultado

The variables and variable sets used to display catalog item fields are made public.