View asset information from the Customer Service Portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • View a list of assets for the current user's account.

    Antes de Iniciar

    Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

    Procedimento

    1. Click Support > Assets in the portal header.
      This displays a list of assets that belong to the current user's account, including the name and serial number of the asset and the product model category and account to which it belongs.
    2. Click one of the following to view more information.
      OpçãoDescrição
      Display name Displays the asset information.
      Account Displays the account information.
      Model category Displays the product model information for this asset.
    3. Click the Back button to return to the list of assets.