---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Enable public access on a service portal page

# Enable public access on a service portal page {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure service portal pages used to display the catalog item to enable public access.

## Antes de Iniciar

Role required: catalog_admin

## Por Que e Quando Desempenhar Esta Tarefa

Enable public access to the pages that are used to display the following:

* list of catalog items
* catalog item form
* redirect page displayed after users submit the catalog item
{#enable-publicaccess-on-page-csm-portal__ul_gly_xps_k2c}

## Procedimento

1. Navigate to AllService PortalPages.
2. Search and select the pages used to display catalog items on the portal.  
   For example, you can search for the following out-of-the-box pages:

   For portals:
   * csm_sc_category (browse page)
   * sc_category (browse page)
   * sc_cat_item (form page)
   * csm_sc_cat_item (form page)

   {#enable-publicaccess-on-page-csm-portal__ul_hlg_rtk_12c}

   For Engagement Messenger:
   * cwf_sc_category (browse page)
   * sc_cat_item (form page)
   * sc_cat_item (form page)
   {#enable-publicaccess-on-page-csm-portal__ul_h4g_s34_42c}
3. Select the Public check box.  
4. Select Update.
{#enable-publicaccess-on-page-csm-portal__steps_vb4_sfz_pgb}

## Resultado

The pages used to display the catalog items are made public.
**Tarefas relacionadas**   

* [Enable public access on widgets](https://servicenow-prod.fluidtopics.net/VX1_erbS2sv9zOV9lccgMA "Configure service portal widgets to enable public access.")
* [Enable public access for categories for the catalog items](https://servicenow-prod.fluidtopics.net/Jrw_KeTHeSwdnYbhaSLSPQ "Configure categories of a catalog item to enable access for guest user. This is only when you want to provide browsing experience to the guest users.")
* [Enable public access for a catalog item](https://servicenow-prod.fluidtopics.net/myYt6f1q0Iptbd2e6fLnfQ "Configure a catalog item to enable public access.")