---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# View a publication

# View a publication {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Access the details of a publication and review them using the Targeted Communications menu.

## Antes de Iniciar

Role required: sn_customerservice.customer  
Nota:  
To view a published publication, see [View a publication on the Customer Service Portal](https://servicenow-prod.fluidtopics.net/FTA~uRPsWHzjkDj4_VEaNg "View the details of a publication on the Customer Service Portal and download any attachments.")

## Procedimento

1. Navigate to AllTargeted CommunicationsPublications.
2. Select a publication from the Publications list.