---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Enable public access for a catalog item

# Enable public access for a catalog item {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure a catalog item to enable public access.

## Antes de Iniciar

Role required: catalog_admin

## Procedimento

1. Find the catalog items.
   1. Navigate to AllService CatalogCatalog Builder.
   2. Select Catalog items.
   3. Search and select the required item.
2. Edit the catalog item.
   1. Select Edit.
   2. Select the more actions icon (![more actions]()) and select Edit in advanced view.
   3. Select the Available for related list.
   4. Select Edit.
   5. Search and move Guest User from Collection to Service Category Request.
   {#make-item-public-csm-portal__substeps_akc_xsk_12c}
3. Select Save.
4. Select Update.
{#make-item-public-csm-portal__steps_vb4_sfz_pgb}
* **[Configure catalog item script to display confirmation message and redirect the guest user](https://servicenow-prod.fluidtopics.net/VmG2un2PHeqAPelDhWo6Fw)**   
  Configure the catalog item script to display a confirmation message and redirect the guest user to homepage or browse catalog page.
* **[Enable public access for a catalog item variable and variable set](https://servicenow-prod.fluidtopics.net/XRs1vU8PmE92EZs713l8qg)**   
  Configure input variables and variable sets to be displayed on the submit form. Enable guest users to access these items.
* **[Enable public access on REST APIs](https://servicenow-prod.fluidtopics.net/xC7pKgt~lUutfKMnNusOyA)**   
  Configure Scripted REST APIs to enable public access.

**Tarefas relacionadas**   

* [Enable public access on a service portal page](https://servicenow-prod.fluidtopics.net/DvzM1iS1lXa8kKeMkdfHww "Configure service portal pages used to display the catalog item to enable public access.")
* [Enable public access on widgets](https://servicenow-prod.fluidtopics.net/VX1_erbS2sv9zOV9lccgMA "Configure service portal widgets to enable public access.")
* [Enable public access for categories for the catalog items](https://servicenow-prod.fluidtopics.net/Jrw_KeTHeSwdnYbhaSLSPQ "Configure categories of a catalog item to enable access for guest user. This is only when you want to provide browsing experience to the guest users.")