Configure search feature to display search option on you portal.
Antes de Iniciar
Role required: sp_admin
Procedimento
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Navigate to .
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On the Service Portal page, search and select Customer Support in the Title column.
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On the Customer Support page, in the Quick start config field, modify the JSON as shown.
"headerSearch": {
"display_search": true,
"search_placeholder_text": "Search articles and request items",
"exclude_search_for_pages": "csm_home_new"
Nota: You can also modify the placeholder text. The default text is Search articles and request items.
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Modify the placeholder text.
The default text is Search articles and request items.
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Select Update.