---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Common FAQs

# View common questions (FAQs) on Business Portal {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

View a list of frequently asked questions on the Business Portal to find answers for some common questions.
You can access the frequently asked questions page by navigating to Resources \> FAQs. The system displays a list of 10 frequently asked questions as a default view.
**Conceitos relacionados**   

* [Portal FAQ widget](https://servicenow-prod.fluidtopics.net/F2_Jmxesb~Q02A2KUOFrRw "The Portal FAQ widget displays a frequently asked questions list (FAQ) from the selected knowledge table in the widget on the portal. It enables your users to find answers to their queries without the need to contact customer support or navigate through multiple knowledge article pages. You can filter the FAQs using options in the main navigation.")