---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Customer Contracts and Entitlements reference

# Customer Contracts and Entitlements reference {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Reference topics provide additional information on service contract life cycle and forms available within the Customer Contracts and Entitlements application.

## What to explore next {#pss-reference__section_hld_dkf_zfc}

To learn more about configuring and using Customer Contracts and Entitlements, see:

* [Configure Customer Contracts and Entitlements](https://servicenow-prod.fluidtopics.net/BWJtJhrXHFfkdSq1MQP0Qw "Use the Customer Contracts and Entitlements application to configure and display customer contracts and entitlements.")
* [Using Customer Contracts and Entitlements](https://servicenow-prod.fluidtopics.net/4IueBzH3kE9FeIM98nnR9w "Learn how consumers, managers, agents, and administrators use the Customer Contracts and Entitlements application to generate customer contracts and contract lines to work on the services.")
{#pss-reference__ul_ild_dkf_zfc}