View household members

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • View household members to track member details in the Consumer Portal.

    Antes de Iniciar

    Install Customer Household Data Model (com.snc.household) app from ServiceNow store.

    Role required: sn_customerservice.consumer
    Nota:
    You must be a householdHead to view household members. For details, see Add consumers to a household.

    Procedimento

    1. Navigate to the Consumer Portal.
    2. Navigate to My hub > View household members in the portal header.

    Resultado

    You can view the list of household members. Select any record to view details.