Integrate with Continual Improvement Management

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Customer Service Management provides an integration with the Continual Improvement Management application. This integration enables you to request improvement opportunities and to implement phases and tasks to meet performance goals, track progress, and measure success.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > System Definition > Plugins.
    2. Search for the Continual Improvement Management (com.sn_cim) plugin.
    3. Click Activate.