---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Define the workItem property in the Work scheduler page configuration

# Define the workItem property in the Work scheduler page configuration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add the workItem property to the Work scheduler page configuration to receive the workItem object provided by the work queue.

## Antes de Iniciar

Role required: admin, workspace_admin, or ui_builder_admin​

## Procedimento

1. In the Page configuration section, select the Config tab.
2. In the Properties section, select Edit.
3. In the Edit properties pop-up window, select +Add.
4. In the Property name field, enter workItem.
5. From the Type menu, select JSON.
6. Select Add.
7. Select Save.  
   The workItem property is created.
8. Hover over the workItem property and select the Dynamic data binding icon (![Dynamic data binding icon]()).
9. In the workItem field, type @state.workItem.
10. Click Save.  
    Here's a demo on how to define the workItem property in the Work scheduler page configuration.

## O que Fazer Depois

[Define event mappings for Work scheduler](https://www.servicenow.com/docs/access?context=work-sched-event-mapping&version=australia&pubname=australia-it-service-management&ft:locale=en-US)