---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Activate a new onboarding playbook with self-service

# Activate a new onboarding playbook with self-service {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Activate a new onboarding playbook with self-service in Playbooks (PAD) to ensure that the new playbook is visible.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllProcess Automation Designer.
2. On the Processes tab, select the label Onboarding with Self-Service.
3. From the More actions menu, select Activate.  
   Verify that the previous PAD process is deactivated.