---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Components installed with Customer Service Management

# Components installed with Customer Service Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Several types of components are installed with the Customer Service Management
application.
* **[Tables installed with Customer Service Management](https://servicenow-prod.fluidtopics.net/V3uOCiqrgiDIV0xpjY7A5g)**   
  Tables are added to your instance with the activation of the Customer Service Management (CSM) application.
* **[Properties installed with Customer Service Management](https://servicenow-prod.fluidtopics.net/NkxCtQxN7a5QFecHObkuug)**   
  Properties are added with the activation of the Customer Service Management application.
* **[Roles installed with Customer Service Management](https://servicenow-prod.fluidtopics.net/YXWfYypi__7g20sEcBrU8Q)**   
  The Customer Service Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between users.
* **[Script includes installed with Customer Service Management](https://servicenow-prod.fluidtopics.net/o~BVRLOhFy7ALNqkWD0ZcA)**   
  Script includes are added with activation of Customer Service Management.
* **[Client scripts installed with Customer Service Management](https://servicenow-prod.fluidtopics.net/_r~YsQS8bWfP2RzkNRGx8g)**   
  Client scripts are added with activation of Customer Service Management.
* **[Business rules installed with Customer Service Management](https://servicenow-prod.fluidtopics.net/mMdMfn7S0Agb6GVzYxYjnA)**   
  Business rules are added with activation of Customer Service Management.