---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/customer-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Display the integer values of all case states

# Display the integer values of all case states {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Display the integer values of all of the states associated with cases.

## Antes de Iniciar

Role required: sp_admin

## Procedimento

1. Navigate to AllSystem DefinitionsChoice Lists.
2. On the Choices page, in the Table column, enter <kbd class="ph userinput">*sn_customerservice_case</kbd>.
3. In the Element column, enter <kbd class="ph userinput">state</kbd>.

## Resultado

The Value column on the Choices page displays the integer values of all the states related to a case.