Search for information on customer service portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Use the search feature on the customer portal to find information about a question or an issue.

    Antes de Iniciar

    Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

    Por Que e Quando Desempenhar Esta Tarefa

    The portal has a search feature that you can use to search for information across several repositories. Enter a search term in the Search field and then click Search to display a list of related articles.

    Procedimento

    1. Enter a search term into the Search field.
    2. Click Search.
      A list of articles related to the search term is displayed.
    3. Click a link to view an article.