Activate the Consumer and Customer Service Portals

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Activate the portal plugins to use the Consumer and Customer Service Portals.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to the ServiceNow store application or All > System Definitions > Plugins in the CSM application.
    2. Install any one of the following plugins.
      Plugin name

      Plugin.

      Customer Service Portal com.snc.customer_service_portal
      Consumer Service Portal com.snc.consumer_service_portal
    3. Select Activate.