Log in to the Consumer Portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Log in to the Consumer Portal using the name and password you created during registration.

    Antes de Iniciar

    Role required: sn_customerservice.consumer

    Procedimento

    1. Go to the Consumer Portal.
      You can access the Consumer Portal using the URL, <servicenow instance URL>/consumer_portal.
    2. Select Log in in the portal header.
    3. Enter username and password on the Log in pop-up.
    4. Select Log in.

    Resultado

    You’re logged in to the Consumer Portal and your name and profile picture appears in the portal header.