Manage check-in and check-out reservations

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Reservation check in and check- out reminders are managed through the Check-in and check out reminder scheduled jobs

    The following properties are being used in this scheduled job:
    • sn_wsd_rsv.time_before_check_in_out_reminder
    • sn_wsd_rsv.time_when_reservation_cancelled_without_check_in
    Ensure check-in is required on the Reservable module at the space level. For more information, see Configure a reservable module.
    • This can be enforced through the Reservable Module property value Override check-in policy” on the Reservable Module to always require check-in
    • This can be managed at the space level. Space is indicated as check-in required. Set Override check-in policy on the Reservable Module to no override.
    • On the Reservation summary page, the check-in state should be set to awaiting_check_in.
    • Reservations are only cancelled when the Cancel reservations exceeding check-in time check box is selected on the Reservable Module
    • The check-in and check-out schedule job runs every 30 minutes by default. It takes into account all the workplace reservations that require check-in or check-out, and validates the next action.
      Tabela 1. Check-in Check-out process
      Check-in required Within time_before_check_in_out_reminder is 30min by default Within time_when_reservation_cancelled_without_check_in is 30min by default Action
      No Yes No Reservation is not handled by the scheduled job.
      Yes No, before start time No No action required.
      Yes Yes, 10 minutes past reservation start time. No Employee receives an email notification.

      Template: Check-in Reminder PL

      Yes Yes Yes, 40min past the reservation start time. Reservation is cancelled.
      Yes Yes, 10 minutes past the reservation end time. NA

      If the reservation is checked in, employee receives an email notification.

      Template: Check-out Reminder PL

      Nota:
      • Takes about 30 minutes (based on the default configuration) to receive an email notification for an employee who has not checked in the reservation.
      • Takes about 60 minutes (based on the default configuration) for the reservation to be cancelled in case the employee did not check-in the reservation.

      The daily scheduled job Reservation daily tasks closes all reservations at the end of the office working hours. Reservation may be closed the day after. The check-in state for reservations that are checked-in is indicated as no_check_out.